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Case Study: East of England Ambulance Service NHS Trust



Customer: East of England Ambulance Service NHS Trust
Geographic areas: Cambridgeshire, Bedfordshire, Hertfordshire, north, south and west Essex.
Fleet size under contract: 36 new PTS ambulances (2021 registration)
Contract term: 2021-2026


Serving six counties and covering 7,500 square miles, East of England Ambulance Service NHS Trust provides accident and emergency services in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

EEAST also provide Patient Transport Services for patients needing non-emergency transport to and from hospital, treatment centres and other similar facilities and who can’t travel unaided because of their medical condition or frailty.

How it works

From manufacturer, the vehicles go to a specialist conversion contractor who fit out the ambulances with all the medical and accessibility equipment to a high specification.

The ambulances then come under our management for all aspects of roadworthiness from servicing, tyre maintenance to repairs and breakdown recovery. If ambulance crew need to report an issue, we’ve provided a central telephone number and our friendly team progresses the matter until its resolved.

Our contract with EEAST

In early 2021, Asset Assured secured a five-year contract for the Trust’s new fleet of 36 patient transport ambulances. We provide a full maintenance management solution – financial and operational – ensuring their assets are in safe hands.

What EEAST say

“We’re excited to be taking charge of our new ambulances. Having the Asset Assured team behind the scenes looking after our vehicles on quality and safety means we can ensure patients receive the right care, in the right place, at the right time.”

Asset Assured look forward to working with EEAST for many years to come, supporting a shared goal for greater environmental and financial sustainability, building a firm foundation for the future.